At Paul Pathways, we are dedicated to providing a seamless and reliable shopping experience. Below, you’ll find the details of our shipping policy to ensure clarity and transparency regarding your orders.
1. Shipping Destinations
Paul Pathways operates worldwide, and we offer international shipping to all regions where our services are available.
We strive to ensure that our products reach you in a timely manner, regardless of your location.
2. Shipping Method
All orders placed on Paul Pathways are shipped through trusted local and international courier services.
Delivery times may vary depending on the destination, product availability, and any local shipping regulations.
3. Shipping Charges
Shipping costs will be calculated during checkout based on your location and the size of your order.
We strive to offer competitive and fair shipping rates for all our customers.
Shipping charges are displayed clearly during the checkout process before finalizing your order.
4. Delivery Time
Delivery times depend on your location and the shipping method used.
Domestic (within the same country): Typically, deliveries will arrive within 5-7 business days.
International: Delivery times vary based on the destination, and may take anywhere from 7-15 business days.
Please note that these delivery times are estimates and may be subject to delays due to factors outside our control, such as weather conditions or courier delays.
5. Order Processing
Orders are processed within 1-2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed the next business day.
You will receive a confirmation email once your order is successfully placed, and another email once your order has been shipped, along with any tracking details if available.
6. Cash on Delivery (COD)
Paul Pathways only offers cash on delivery (COD) as a payment method.
Payment will be made directly to the courier when your order is delivered. Please ensure that the exact cash amount is available at the time of delivery, as couriers may not have change.
7. Delayed or Lost Shipments
While we strive to ensure timely deliveries, delays may occasionally occur due to factors such as local customs procedures, weather, or other external factors.
If your order has not arrived within the expected timeframe, please contact us at [email protected] for assistance. We will track your order and help resolve any issues.
8. Customs and Import Duties
For international shipments, customs fees, import duties, or taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product price or shipping charges.
Please check with your local customs office for more information on any additional fees that may apply.
9. Order Modifications or Cancellations
Once your order has been processed and shipped, we are unable to modify or cancel it. If you wish to cancel or modify your order, please contact us immediately at [email protected], and we will do our best to assist you before the shipping process begins.
10. Shipping Address
It is the responsibility of the customer to ensure that the shipping address provided is accurate and complete. We are not responsible for any delays or lost packages resulting from incorrect or incomplete address information.
If you notice any errors in the shipping address after placing your order, please contact us as soon as possible at [email protected] to make the necessary corrections.
11. Contact Information
For any questions, concerns, or assistance regarding shipping, please contact us:
Email: [email protected]